Terms and Conditions

Returns Policy


  1. Faulty, Damaged or Incorrect supplied items;

If we send you the incorrect product, or the item is delivered faulty or damaged we will send you a replacement product or you can opt for a refund of your money.  Please notify us within 14 Days.


  1. Warranty Issue;

Warranty applies to most items.  The warranty period varies for items from 12 months for most appliances to 3 months for spare parts from DAte of Purchase.  If you have a warranty issue during this period please contact us at payments@caravanpartsandaccessories.com.au You maybe responsible for the return of the item to us.


  1. Change of Mind;

We will accept a Change of mind returns within 14 Days as long as the product is in original condition.  Upon return, you will receive a store credit for 100% of the product price. A refund may be requested with a restocking fee of normally 18%